Microsoft Confirms Windows 10 ESU Bug: What You Need to Know
Are you a paid Windows 10 ESU user who's been seeing 'end of support' messages? You're not alone, and Microsoft has acknowledged the issue. Here's everything you need to know about this bug and how to address it.
The Issue:
Microsoft offers extended security updates for Windows 10, but some users are receiving misleading messages saying their version has reached the end of support. This is a display bug, not a feature.
Impact:
The bug affects both consumer and business versions of Windows 10, including:
- Windows 10 22H2 Pro, Education, and Enterprise editions enrolled in the ESU program with an ESU product key.
- Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021.
Good News:
Microsoft confirms that the glitch is a display issue. Windows 10 machines with valid ESU licenses will still receive security updates as promised.
Workaround:
Microsoft has released a 'cloud configuration update' as a temporary fix, but it's more suited for businesses. For individuals, the best solution is to wait for a future Windows update that will permanently resolve the issue.
ESU Program:
Many users are still on Windows 10 despite the official support ending in October. The ESU program extends support for at least another year. You can qualify for ESU in several ways:
- Pay a flat fee of $30.
- Redeem 1,000 Microsoft Rewards points earned through Bing searches.
- Use the built-in Windows Backup tool to back up and sync settings to the cloud.
How to Check for the Bug:
1. Go to Settings > Update & Security > Windows Update.
2. Look for the full message: 'Your version of Windows has reached the end of support. Your device is no longer receiving security updates.'
3. If you see 'Your PC is enrolled to get extended security updates,' you're good to go! The bug message is just a glitch, and you'll still receive updates.
Stay Informed:
Keep an eye on Microsoft's updates and the Windows release health page for more information on future fixes.
